Digital professional with over 15 years’ experience in digital and technology roles. Strong focus in delivering customer experience initiatives rather than technology solutions. With a background in both design and web development, I am able to drive both the creative and technical aspects of building and maintaining digital applications.
I approach my work with positivity and enthusiasm and adapt quickly to new challenges and changing environments. I am efficient, organised and dynamic. My outgoing and professional nature enables me to bridge the gap between the production team and the client.
Currently working at Transurban as the My Account Product Owner, managing the delivery of digital initiatives that continually enhance the usability, usefulness and value of Transurban’s customer self service website, improve customer self-service rates and maximise return on investment.